Frequently Asked Questions
Everything you need to know about our fresh artisanal bakes.
How do you ensure the freshness of your baked goods during shipping?
All items are baked to order and shipped using climate-controlled packaging and express delivery to ensure they arrive at your doorstep as fresh as they left our ovens.
What is the shelf life of Stora Bageriet products?
Most of our breads and pastries stay fresh for 3-5 days if stored in a cool, dry place. For longer storage, we recommend freezing them in airtight bags for up to one month.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of gluten-free breads and vegan pastries. Please check the 'Dietary Needs' section of our shop for specific product details.
What are your shipping rates and delivery times?
We offer flat-rate shipping nationwide. Orders placed before 12 PM are typically processed the same day, with delivery taking 1-2 business days depending on your location.
Can I modify or cancel my order after it has been placed?
Since we begin the baking process shortly after receiving an order, modifications or cancellations can only be made within 2 hours of purchase by contacting our support team.
What should I do if my order arrives damaged?
If your package is damaged during transit, please take a photo and contact us at [email protected] within 24 hours so we can arrange a replacement or refund.